The importance of good communication

Meaning, Purpose, Importance and Principles Article shared by: Read this article to learn about the meaning, purpose, importance and principles of communication.

The importance of good communication

Although many agencies already routinely provide such contact information to FOIA requesters, all agencies should ensure that they do so. This is a fundamental courtesy which should readily be extended to all FOIA requesters.

Whenever a request involves "unusual circumstances" and the agency determines that it must extend the time to respond by more than ten working days, the agency is required to notify the requester and give him or her an opportunity to limit the scope of the request or to arrange for an alternative time to process it.

The FOIA also requires agencies to establish a telephone line or Internet service to provide requesters with the status of their requests. In carrying out these statutory requirements agencies should ensure that their communication with requesters is prompt and helpful.

Good communication with requesters can also be exceedingly helpful in those instances where an agency is uncertain about the scope of what is being requested. By engaging in a dialogue with the requester, both parties can ensure that they have a common understanding of what records are being sought.

Similarly, when a request will involve a far-ranging or time-consuming search, it is often helpful to contact the requester to discuss what steps will be involved in order to process that particular request.

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Many times FOIA requesters do not know how agency records are organized or what might be involved in searching for the records they seek. Having the ability to talk through an approach to the request and reach an understanding can be very helpful to both the requester and the agency.

Making Interim Responses as Processing Proceeds When an agency is working on a request that involves a voluminous amount of material or which involves searches in multiple locations, whenever feasible, the agency should provide the requester with interim responses rather than waiting until all records are located and processed.

Although there are situations where records need to be reviewed in their totality to ensure proper handling, in other cases rolling releases of records are possible. Whenever such rolling releases are possible the agency should make them to facilitate access to the requested records.

When done judiciously, this is entirely appropriate because agency resources should not be expended on processing a request when the requester is no longer interested in the records. At the same time, agencies should be mindful that FOIA requesters can misinterpret the intent behind a letter or phone call inquiring whether the requester remains interested in the request.

So this is yet another area where it is important to be mindful of the manner in which such inquiries are made. In particular, absent good cause, an agency should not inquire more than once whether a requester is still interested in the request. Agencies should also afford requesters a reasonable amount of time to indicate their continued interest and should ensure that there is a simple way for requesters to do so.

There is no doubt that implementing an efficient and effective FOIA system is a major undertaking for agencies.

The importance of good communication

Improving communication and working cooperatively with FOIA requesters should be viewed as an essential part of that undertaking.Good communication skills are key to success in life, work and relationships.

Without effective communication, a message can turn into error, misunderstanding, frustration, or even disaster by being misinterpreted or poorly delivered.

We are not aware of all the cogs that are part of our communication processes. We forget the importance of communicating clearly and simply with others, without thinking about the impact that our words and gestures can have.

We suppose, we take for granted, we create personal hypotheses about events or people, we read too much into things, we slander, we add or take away details pertaining to. Good communication has a positive impact on every aspect of business operations.

Business owners need to consider how they personal use communication and how they can help employees develop.

Importance of Communication Communication is an integral instinct of all living things. The most important bearings of communication are best understood when there is a lack of it.

To an employer, good communication skills are essential. In fact, employers consistently rank good communication skills at the top of the list for potential employees. Why communicate with your people? As employee communicators we need to ensure that our employees: Are kept up to date with key information about the.

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